Semopar Forum

ORT · 03-15-2011, 07:14 PM

I put on my HID kits today, fogs and headlights. Both fogs work nice and one headlight works but the other headlight bulb they sent is shot. Probably defective from the factory. Anyway, I tried calling their 800 number with no luck. Anyone know a better way to contact them or a number that actually leads to someone besides a salesman who says he can't help?

**03 Rammer** · 03-15-2011, 08:32 PM

Email them they will respond within 24 hours, very good customer support.

**03 Rammer** · 03-15-2011, 08:33 PM

They responded less than that, infact it was an hour later I got an email back from them. Of course it was during business hours.

Also did you get the required cap packs with the kit for the headlamps?

ORT · 03-15-2011, 08:37 PM

Originally Posted by 03 rammer

They responded less than that, infact it was an hour later I got an email back from them. Of course it was during business hours.

Also did you get the required cap packs with the kit for the headlamps?

What email address did you use? [email protected]?

I did get the cap packs when I ordered the kit. Here is a pic of the good bulb next to the bad bulb just to give you an idea of what the bad one looks like (bad one is on the left).

**03 Rammer** · 03-15-2011, 08:42 PM

yeah it was there help email. I had question about their kits and emailed them and they got back to me right away. Just provide them with all the info that way they just email you back with "whats your order number" lol

Im currently running this kit on my truck and others. I got them for 39 bucks shipped a few months back. No issues. Im planning on going back to my bixenon kit soon just because.

**03 Rammer** · 03-15-2011, 08:45 PM

Just thought I'd share but here is my pics from one of my how too and product review from another forum.

http://s897.photobucket.com/albums/a...0EXTRA%20KITS/

ORT · 03-15-2011, 08:51 PM

Originally Posted by 03 rammer

yeah it was there help email. I had question about their kits and emailed them and they got back to me right away. Just provide them with all the info that way they just email you back with "whats your order number" lol

Im currently running this kit on my truck and others. I got them for 39 bucks shipped a few months back. No issues. Im planning on going back to my bixenon kit soon just because.

I did include that order number just so I wouldn't get that response

.

Other than the busted bulb, the kits work nice. The one headlight that works fires right up and does not give a lamp out indicator. The fogs were also an easy install. Now I just have to hope they will send me a new bulb without too much hassle.

What temp kit did you go with? 6000k?

**03 Rammer** · 03-15-2011, 08:54 PM

Originally Posted by ORT

I did include that order number just so I wouldn't get that response

.

Other than the busted bulb, the kits work nice. The one headlight that works fires right up and does not give a lamp out indicator. The fogs were also an easy install. Now I just have to hope they will send me a new bulb without too much hassle.

What temp kit did you go with? 6000k?

Dont worry they will take care of you. From what I've heard they send you the new part first with a return mailing for the defective part.

I went with the 5K mainly because its closer to the OEM white hids from like the 300s and challengers.

**03 Rammer** · 03-15-2011, 08:57 PM

Also I just saw they have life chat during business hours

ORT · 03-15-2011, 08:58 PM

Hopefully it will work out. I just hate driving around with HID fogs and halogen headlights. Looks kind of off when I have them all on and the heads are that yellow halogen color and the fogs are the 6000k color.