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Old 01-26-2011, 10:43 PM   #1
dodgefan67
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im hoping to get some of that superb customer service as well, just got a used 3175 that needs reprogrammed for my dakota!! need to get it sent in soon!!
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Old 01-26-2011, 11:23 PM   #2
 
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Originally Posted by dodgefan67 View Post
im hoping to get some of that superb customer service as well, just got a used 3175 that needs reprogrammed for my dakota!! need to get it sent in soon!!
They might just be able to do it over the internet. I bought mine used and it was for a 06 truck I believe. Ron was able to send me the flash for the older 3rd gens over the internet. Check out the superchips forum and look around then maybe send Ron a message and see what he says or call them up.


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Old 01-28-2011, 11:29 AM   #3
 
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Keep me in the loop on your update. I will help in any way I can to get this done promptly for you.

Scott


Originally Posted by dodgefan67 View Post
im hoping to get some of that superb customer service as well, just got a used 3175 that needs reprogrammed for my dakota!! need to get it sent in soon!!
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Old 01-28-2011, 02:05 PM   #4
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Originally Posted by Scott@Superchips View Post
Keep me in the loop on your update. I will help in any way I can to get this done promptly for you.

Scott
thanks scott! i need to find out if i have to send this in or if i can flash it at home. its a 3715. doesnt have a usb port. do i just call tech supprt and get a return code or something?
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Old 01-28-2011, 02:53 PM   #5
 
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The 3715's are not internet updateable. That model would have to be returned to us under an RA that a customer service rep will provide you if you call 888-227-2447.

Scott


Originally Posted by dodgefan67 View Post
thanks scott! i need to find out if i have to send this in or if i can flash it at home. its a 3715. doesnt have a usb port. do i just call tech supprt and get a return code or something?
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