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Old 03-24-2011, 05:33 PM   #25
ORT
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Join Date: Feb 2011
Age: 47
Posts: 494
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The key seems to be to hassle them until they get back to you. It must have been about five emails and a couple calls to them before I was able to get some service. But once I did get in contact with them they did make good on the broken bulb.
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